Privacy Policy

Effective Date: March 31, 2025

BREV BİLİŞİM A.Ş ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle information collected through our AI application (accessible via web interface and Microsoft Teams) and through our publicly available website.

Our company is based in Türkiye, and our data is stored and processed in accordance with applicable data protection laws, including Turkish Law No. 6698 on the Protection of Personal Data (KVKK).

1. Scope

This Privacy Policy applies to:

  • Users and tenants of our AI application
  • Visitors to our public-facing website located at: https://sufle.me, https://sufle.ai

2. Information We Collect – AI Application

We collect and process the following information strictly to provide and maintain our services:

  • User email addresses: Collected during authentication for associating users with their tenant organization.
  • Tenant-supplied documents: Uploaded content which we process by converting into embeddings (vectorized representations).
  • Telemetry data: Anonymous usage statistics and performance metrics to improve reliability and functionality.

We do not collect or store chat or message content from Microsoft Teams or the web interface.

3. Document Processing (For Tenants)

  • Tenants may upload data and documents used for answering user queries.
  • These documents are transformed into vector embeddings and stored either:
  • On servers hosted by the tenant, or
  • On our secure cloud infrastructure located in Türkiye, based on the business agreement.
  • The documents and embeddings are used only to deliver functionality to the tenant.
  • We do not use tenant data to train machine learning models or share it with other tenants.

4. Microsoft Teams Integration

Our integration with Microsoft Teams follows Microsoft's guidelines and permissions. We access only minimal metadata, such as user email addresses, for authentication and service operation.

We do not access, store, or log Teams message content or other private communications.

5. Website Visitors

a. Anonymous Traffic Data

When you visit our website (https://sufle.me and https://sufle.ai), we may collect non-personal, anonymous traffic data such as:

  • Pages viewed
  • Browser and device types
  • Referring URLs

We do not use cookies or other tracking technologies.

b. Contact Form Submissions

Our website includes a contact form for visitors. If you choose to fill it out:

  • We collect a small amount of personal information (e.g., name and email address) for communication purposes only.
  • This information is stored securely and used solely to respond to your inquiry.
  • By submitting the form, you consent to being contacted via the provided email address.

6. Data Storage and Security

  • All data (emails, embeddings, telemetry, and contact form data) is stored securely on servers located in Türkiye.
  • We use encryption, access controls, and other industry-standard security practices to protect your data.

7. Data Usage Overview

We use the information we collect to:

  • Operate and improve our services
  • Respond to inquiries or support requests
  • Provide functionality based on tenant documents
  • Monitor service performance

We do not:

  • Sell or rent your information
  • Use tenant data to train AI models
  • Share data between tenants or track individuals across services

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

BREV BİLİŞİM A.Ş
Süleyman Seba Cad. No: 79/1 Beşiktaş, İSTANBUL, TÜRKİYE

Email: [email protected]